Terms of sale

Terms and Conditions of Sale

Last updated: 21/08/2026

1. Who We Are

These Terms and Conditions of Sale ("Terms") govern all purchases made on [Store Name / Domain] (the "Site"), operated by:

  • Rehman Haseebur

  • Status: Micro-entrepreneur (sole trader) registered in France

  • SIRET: 92170248600017

  • Registered address: 60 rue François 1er, 75008, Paris, France

  • Contact email: contact@pdfebookguide.com

  • VAT: VAT not applicable, Article 293 B of the French General Tax Code

("we", "us", "our"). Any person placing an order on the Site ("you", "the Customer") is deemed to have read, understood, and accepted these Terms in full before completing a purchase.

2. Scope and Acceptance

These Terms apply to all sales of digital products made through the Site, regardless of the Customer's country of residence. By checking the consent box at checkout and/or completing an order, the Customer expressly accepts these Terms without reservation.

We reserve the right to modify these Terms at any time. The version applicable to a given order is the version published on the Site on the date the order is placed.

3. Products Sold

We sell digital content in PDF format (guides, ebooks, and related digital resources), delivered exclusively by immediate electronic download or access link. No physical item is shipped.

Product descriptions, images, and content summaries are provided in good faith on the Site. Minor differences in formatting or presentation between the product preview and the final downloaded file do not constitute non-conformity.

Our digital guides are intended for general informational and educational purposes only. They do not constitute medical, psychological, legal, financial, or professional advice of any kind, and must not be treated as a substitute for consultation with a qualified professional.

For health-related content, please also refer to our full Medical Disclaimer available in the site footer.

4. Prices

Prices are displayed in the currency shown at checkout, inclusive of all applicable taxes unless stated otherwise. We reserve the right to change prices at any time; the price applicable to an order is the price displayed at the time the order is confirmed and paid.

As a French micro-entrepreneur benefiting from VAT exemption under Article 293 B of the French General Tax Code, applicable tax treatment may vary depending on the Customer's country of residence, in accordance with international digital services tax rules. Shopify Tax calculates and applies the relevant tax automatically at checkout where required.

5. Order Process

To place an order, the Customer selects a product, adds it to the cart, and proceeds to checkout, where they must:

  • Provide accurate billing details and a valid email address;

  • Review the order summary and total price;

  • Expressly accept these Terms and the immediate-delivery consent notice described in Section 8; and

  • Complete payment.

The contract is formed once payment is confirmed. A confirmation email is sent to the Customer immediately, summarizing the order and providing a download link or access instructions.

We reserve the right to refuse or cancel any order in case of suspected fraud, payment failure, or abuse of these Terms, in which case any sums paid will be refunded.

6. Payment

Payment is due in full at the time of order, via the payment methods available on the Site (credit/debit card and any other method offered through Shopify Payments or its partners). All payments are processed through secure, PCI-DSS-compliant third-party payment providers. We do not store full payment card details.

7. Delivery of Digital Content

Digital products are delivered electronically, immediately after payment confirmation, by:

  • A direct download link provided on the order confirmation page and/or by email; and/or

  • Access instructions sent to the email address provided at checkout.

It is the Customer's responsibility to provide a valid, correctly spelled email address and to check spam/junk folders. We are not liable for non-delivery caused by an incorrect email address supplied by the Customer.

The Customer is strongly encouraged to save a personal copy of the downloaded file, as access links may expire after a limited period.

8. Immediate Access, Digital Content, and Right of Withdrawal

8.1 General principle for all Customers

Because our products are digital content delivered immediately upon payment, the Customer expressly requests and agrees to immediate performance of the contract (immediate access/download) at the time of checkout, by checking the dedicated consent box.

8.2 Customers located in the European Union / France

In accordance with Article L221-28 13° of the French Consumer Code (implementing Directive 2011/83/EU, as amended by Directive (EU) 2023/2673), the statutory 14-day right of withdrawal does not apply to contracts for the supply of digital content not provided on a tangible medium, where:

  • Performance has begun with the Customer's prior express consent; and

  • The Customer has expressly acknowledged that they thereby lose their right of withdrawal.

By checking the consent box at checkout, the Customer provides this express consent and this express acknowledgment. Accordingly, once the download has begun, the Customer can no longer exercise the right of withdrawal for that product, and no refund will be granted on that basis.

The date and time of this consent are recorded and stored as evidence in the order details.

8.3 Withdrawal request mechanism

In compliance with applicable EU requirements, a dedicated withdrawal request feature is available at all times via the "Right of Withdrawal" link in the footer of our website. Any request submitted through this feature will be reviewed individually; requests concerning digital products for which consent and waiver were validly obtained under Section 8.2 will generally be declined for the reasons stated above, and the Customer will be informed of the decision and its grounds.

8.4 Customers located outside the European Union

Customers located outside the EU/EEA are not automatically entitled to a statutory right of withdrawal under French or EU law. Access to and use of the digital content are, in all cases, subject to the general policy described in Section 9 below.

9. Refund Policy

Given the immediate and irreversible nature of digital delivery, and subject to the Customer's mandatory statutory rights (where applicable):

  • Once a digital product has been downloaded or accessed, the sale is final and no refund will be issued, except as required by applicable law.

  • A refund may exceptionally be granted, at our discretion, in cases such as: a technical failure preventing access to the purchased content, a duplicate order, or a proven defect in the file (e.g. corrupted or unreadable file) reported within a reasonable time.

  • Refund requests must be sent to contact@pdfebookguide.com with the order number and a description of the issue.

This policy does not affect any mandatory consumer protections applicable under the law of the Customer's country of residence that cannot be excluded by contract.

10. Intellectual Property

All content sold on the Site (texts, layouts, graphics, PDF files, and any associated materials) is protected by copyright and remains the exclusive property of the seller or its licensors.

Upon purchase, the Customer is granted a personal, non-exclusive, non-transferable license to use the digital content for their own personal or, where explicitly stated, professional use. The Customer may not, without prior written consent:

  • Resell, redistribute, share, or publish the content, in whole or in part;

  • Modify the content and present it as their own;

  • Use the content for any commercial resale purpose.

Any breach of this section may result in legal action.

11. Customer Obligations

The Customer agrees to use the Site and the purchased content lawfully and in accordance with these Terms, and to provide accurate information when placing an order. The Customer is solely responsible for assessing whether the product content is suitable for their personal situation, in particular where the content relates to health, wellbeing, productivity, or lifestyle topics.

12. Limitation of Liability

To the maximum extent permitted by applicable law, our liability is limited to the amount actually paid by the Customer for the product concerned. We shall not be liable for indirect, incidental, or consequential damages, including loss of data, loss of profit, or any harm resulting from the Customer's use or misuse of the digital content.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable mandatory law, including liability for death or personal injury caused by proven negligence, or liability arising from fraud.

13. Personal Data Protection

We process personal data (name, email, billing information) in accordance with the EU General Data Protection Regulation (GDPR) and applicable French law. For details on how personal data is collected, used, and protected, please refer to our Privacy Policy, available at: [link to Privacy Policy].

Customers located outside the EU/EEA are informed that their data may be processed on servers located in the EU or in other jurisdictions used by our service providers (including Shopify and its payment/analytics partners), under appropriate safeguards.

14. Complaints and Dispute Resolution

Any complaint should first be sent to contact@pdfebookguide.com. We will make every effort to respond and resolve the matter within a reasonable time.

For Customers residing in the European Union: in the event of an unresolved dispute, the Customer may refer the matter to the European Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr, or to a consumer mediator in accordance with French law.

15. Governing Law and Jurisdiction

These Terms are governed by French law, without prejudice to any mandatory consumer protection provisions applicable in the Customer's country of residence.

For Customers acting as consumers, nothing in these Terms deprives them of the protection afforded by mandatory provisions of the law of their country of habitual residence. Subject to such mandatory rules, any dispute shall be submitted to the competent French courts.

16. Use of Artificial Intelligence

We are transparent about our use of artificial intelligence (AI) tools in connection with our business and products:

  • AI tools may be used to assist in drafting, structuring, editing, or formatting the content of our digital products (guides, ebooks), as well as in aspects of customer support, marketing content, and day-to-day store operations.

  • All content produced with the assistance of AI tools is reviewed, edited, and validated by us before publication or sale, and the final responsibility for the accuracy and quality of the content sold remains ours.

  • The use of AI tools does not change the nature of the product purchased, its intellectual property status as described in Section 10, or any of the rights and protections granted to the Customer under these Terms.

If you have any question about how AI tools are used in the creation of a specific product, you are welcome to contact us using the details in Section 17.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, services, or applicable law. The updated version will be published on the Site with a new "last updated" date. Continued use of the Site after such changes constitutes acceptance of the revised Terms.

18. Contact

For any question regarding these Terms, please contact us at: contact@pdfebookguide.com.